The pool
- When payment succeeds, the credits included in the plan land in this workspace’s pool.
- Members spend from that one pool.
- Owners and admins can read usage by person, by model, and by time.
- A member’s monthly limit caps them only when it is above 0. 0 means no cap.
Top up
When the pool is low, an owner or an admin buys a top-up pack. Base credits and bonus credits both enter this workspace’s pool.1
Be an owner or an admin
Members cannot top up. The page says workspace credits are topped up by an admin.
2
Open top-up on the current workspace
The purchase is recorded on the current workspace. Switch to that workspace in the sidebar first.
3
Pay
People in the workspace can spend the credits as soon as they arrive. One payment number is applied once.
Switching changes which bill you are on
The sidebar switcher changes the plan, the credit pool, and the chats, files, and knowledge bases born in that workspace. Creator earnings stay on the account. Leaving a workspace does not take the pool balance with you.Failures
FAQ
Who owns credits after a top-up?
Who owns credits after a top-up?
The current workspace’s pool. The account only records who paid.
What happens when the pool is empty?
What happens when the pool is empty?
Deductions stop at the remaining balance. Open this workspace, read the balance, then top up or renew.
Does paying twice deposit twice?
Does paying twice deposit twice?
No. Injection is idempotent on the payment number.
Related
Workspace
Create and switch
Top up
Credit pack sizes
Expiry and closing
Expiry blocks spending, not data

