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Profy offers multiple subscription tiers covering everything from individual use to enterprise collaboration. This page helps you understand the differences between plans, how to purchase, and the rules for making changes.

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Default catalog (USD)

Display names and internal codes do not line up. The plan shown as “Plus” has the internal code pro, and the plan shown as “Pro” has the internal code max. When you see pro in an API response, an error message, or a log line, it refers to Plus — not the Pro tier.This matters for anything that gates on plan code, including per-model visibility (min_plan). The tier ranking is free(0) < pro(1) < max(2) < flagship(3) < team(4) < enterprise(5).
Stability: configurable defaults. The table above is the compile-time zero-config fallback (DEFAULT_SUBSCRIPTION_CATALOG_GLOBAL). At runtime, the live catalog comes from system_config.subscription_catalog, so operations can override any price or entitlement. When the pricing page disagrees with this table, the pricing page is correct.The Team row is a plan on a workspace. Its 100,000 credits are injected into that workspace’s pool. See Workspace.

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Free

Available immediately upon registration, no payment required. Includes basic AI conversation capabilities and an entry-level storage quota. The system grants a signup bonus of credits to help you quickly get started with core features.

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Plus

The entry-level paid plan for individual users. Compared to the Free plan:
  • More bonus credits
  • Larger storage space
  • Access to more model options

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Pro

An advanced plan for heavy users. Compared to Plus:
  • Significantly more bonus credits
  • Larger storage space
  • A wider selection of available models

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Flagship

For professional creators and power users. Provides the highest level of bonus credits, storage space, and full access to all models.

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Team

This tier is also bought onto a workspace. It is not a separate organization or a second personal ledger. The default is 10 seats, 100,000 credits into that workspace’s pool each month (1,200,000 yearly), and 50 GB of storage. People, the plan, and credits live in the workspace. See Workspace.

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Enterprise

For large-scale enterprise deployments. Custom solutions — please contact the sales team to discuss your needs.

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Feature Comparison

Two entitlements are easy to miss because they are gated on “has a paid subscription” rather than on a specific tier:
  • Credit top-up packs require an active paid subscription. Free users attempting to buy one are rejected with RECHARGE_REQUIRES_PAID_SUBSCRIPTION.
  • Promoting a note to the homepage requires a paid subscription or an admin role. When a subscription lapses, a background job demotes previously promoted notes.

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How to Purchase

1

Go to the Subscription Page

Click your avatar in the top-right corner → select Upgrade to open the upgrade dialog. Add-on credits are the other pane in that dialog. Gift cards live in personal settings.
2

Choose a Plan

Compare the benefits of each plan and select the tier that suits you.
3

Choose a Billing Cycle

Select monthly or annual billing. Annual billing typically offers a discount and includes additional monthly bonus credits.
4

Complete Payment

Three payment channels are accepted: Stripe, Alipay and WeChat Pay. After successful payment, plan benefits and bonus credits take effect immediately.

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Upgrading Your Plan

You can upgrade from a lower-tier plan to a higher-tier plan at any time. When upgrading, the system automatically calculates the prorated difference for the remaining time on your current plan — you only pay the difference.
Upgrades take effect immediately. The new plan’s bonus credits are granted in a lump sum at the time of upgrade, and storage quota increases instantly.

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Downgrading Your Plan

Downgrades do not take effect immediately. After your current plan expires, the next billing cycle will automatically renew at the new lower-tier plan. Until expiration, you retain full access to your current plan’s benefits.

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Auto-Renewal

Auto-renewal is enabled by default when you first subscribe. Before your plan expires, the system automatically charges your payment method to renew, ensuring uninterrupted service.
In the upgrade dialog, use “Disable auto-renewal” in the current-plan status card. After disabling, your current plan remains active until its expiration date, after which it automatically reverts to the Free plan. You can also cancel the mandate in the Alipay or WeChat app.
If auto-renewal charges fail (e.g., insufficient balance or expired payment method), the system will retry within a certain period. After multiple failures, auto-renewal will be paused and you’ll need to manually renew to restore service.

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Annual Plans

Choosing annual billing offers a discounted price (lower than 12 months of monthly billing combined). Additional benefits of annual plans:
  • Discounted pricing: The annual total is less than the sum of 12 monthly payments.
  • Monthly bonus credits: In addition to the initial bonus credits at purchase, additional bonus credits are automatically granted each month.
Annual billing is the most economical choice for long-term Profy usage. You can start with monthly billing to try it out, then switch to annual once you’re satisfied.

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The plan lives on the workspace

Each workspace has one plan and one credit pool. The workspace created at signup starts on Free, can be used for chat, and cannot be deleted. Switching workspaces switches the bill, and the chats, files, and knowledge bases born in that workspace. Buying a plan or a top-up for any workspace puts credits into that workspace’s pool. Creator earnings stay on the person. A paid workspace does not yet fall back to Free-and-still-usable when it expires.

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Key numbers

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Failures and fixes

Verified 2026-08-12. Sources: packages/types/src/subscription.ts (DEFAULT_SUBSCRIPTION_CATALOG_GLOBAL, SUBSCRIPTION_TIER_RANK), packages/types/src/referral-risk.ts (DEFAULT_REFERRAL_REWARD_CONFIG.caps), services/core/src/routes/credit-recharge/index.ts (paid-subscription gate on top-up packs), services/core/src/lib/payment/ (three channels).One more constraint worth knowing: continuous subscription (auto-renewal signing) is only eligible for the pro plan on a monthly cycle (isContinuousSubscriptionEligible). Other tiers and annual cycles require manual renewal — team plans are excluded entirely.