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The core of the Team plan is the shared credit pool model. All team members’ AI consumption is deducted from a single credit pool, with administrators handling top-ups and management centrally. This page helps you understand how team billing works.

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Shared Credit Pool

The team credit pool is the central concept of the Team plan:
  • When the Team plan is activated, the system injects initial credits into the pool based on the plan configuration
  • When any team member uses AI, consumption is deducted from this shared pool
  • The pool balance is transparently visible to all members
The initial pool amount is determined by the team plan. Refer to the real-time pricing displayed on the product’s pricing page for specific values.

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Credit Pool Top-Up

When the pool balance runs low, administrators can purchase top-up packs to recharge the team.
1

Verify your role

Only team Owners and Admins can top up the credit pool. Make sure your current billing subject is set to “Team.”
2

Go to the top-up page

Find the credit top-up entry on the billing page, or navigate through the team management dashboard.
3

Select an amount

Just like personal top-up packs, choose an appropriate denomination. Both base credits and bonus credits will be deposited into the team credit pool.
4

Complete payment

Credits are available immediately after payment, and all members can start using them right away.
Regular members (Member role) cannot top up the team credit pool. If you are a regular member, the page will display a message saying “Team credits are managed by administrators.”

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Usage Reports

Owners and Admins can view detailed consumption reports in the team management dashboard to understand how the team is using credits.
View each team member’s credit consumption. Understand who the high-frequency users are and allocate resources accordingly.

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Billing Subject Switching

If you hold both a personal paid plan and team membership simultaneously, you can use “billing subject switching” to decide which wallet to use.
  • Consumption is deducted from the team credit pool
  • Displays the “Team” plan badge
  • Uses the team’s shared storage quota
  • Avatar menu shows team management entry
  • Consumption is deducted from your personal credit account
  • Displays your personal plan information
  • Uses your personal storage quota
  • Team management entry is hidden
How to switch: Click your avatar in the top right → find the subject switcher in the dropdown menu → select “Personal” or “Team.”
Switching billing subjects only affects which wallet consumption is deducted from and which plan information is displayed. It does not affect your conversation data or files. All your conversation history is accessible under both subjects.

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Account Isolation

The team credit pool and personal credit account are two completely independent accounts:
Credits between the two accounts are never merged or transferred. When you leave a team, your remaining share in the team credit pool does not follow you.

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Credit Transaction History

When viewing credit transaction history on the billing page, the system automatically switches the displayed content based on your current billing subject:
  • Under team subject: Shows the complete transaction history of the team credit pool, including all members’ consumption and top-up records
  • Under personal subject: Shows your personal credit transaction history

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FAQ

Yes. Owners and Admins can view detailed consumption records for each member in the usage reports.
Members can switch their billing subject to “Personal” and use their own personal credits to continue. If personal credits are also insufficient, a top-up is needed.
They belong to the team credit pool and are shared by all members. The administrator’s personal credit account is not affected.