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The team plan changes who pays: member spending draws from one shared credit pool that admins top up and manage centrally.

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Default entitlements

These are configurable defaults that operations can override, and the pricing page at purchase time is authoritative. The enterprise tier is contact-sales only, with no online checkout.

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Getting started

1

Open the subscription page

Find the team card and check the current seat count, pool allowance, and price.
2

Pick a cycle and pay

Monthly or yearly, via Alipay or WeChat Pay. Enter a team name.
3

The organization is created

On success the system creates the org, makes you Owner, and switches your billing subject to Team.
4

Invite members

Generate an invite link or send email from the team portal. A seat is taken only once someone accepts.
You cannot open a team while you belong to another one. An account belongs to at most one organization at a time, so leave the current team first. Attempting it returns “You are already in a team and cannot open another.”
A personal plan and a team plan can coexist — they are two independent accounts, switched by billing subject.

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Two billing modes

The organization’s billing mode determines how member spending routes: Exceeding a quota returns: Your team quota for this month is used up — ask an admin to adjust it.
In shared-pool mode, hitting zero does not hard-block conversations. The underlying debit is clamped to the available balance (recorded as a 0-credit consumption) rather than throwing — this keeps the consumption record and the debit atomic in one transaction.What that means in practice: do not treat “users got blocked” as your balance alarm. Admins should watch the balance in the portal, or switch to quota mode to get explicit blocking behavior.

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Dual subjects: personal and team

When you hold both a personal plan and team membership, the avatar menu switches the active billing subject: Switching only changes the billing and quota source and affects no conversation history or data; you can switch back and forth freely. Switching to Team requires active membership, otherwise you get “Cannot switch to team — join or create one first.”
Buying a team plan switches you to the Team subject by default. Your personal plan is still there and you can switch back at any time.

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Failures and what to do

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What the portal offers

Owners and Admins can enter the team portal (Members cannot):
  • Members and invitations
  • Pool balance, top-ups, and consumption detail (breakable by member or model)
  • Organization settings (name, seat cap, billing mode, storage quota)
  • Usage reports

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Keep reading

Member management

Invites, roles, seats

Team billing

Credit pool and usage reports

Expiry and renewal

Freezing and restoration