> ## Documentation Index
> Fetch the complete documentation index at: https://docs.profy.cn/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans and credits

> The plan and the credits belong to the current workspace. The account is who paid

Each workspace has one plan and one credit pool. A message sent in that workspace draws from that pool. The account is the payer. It is not a second, personal ledger.

Tiers and prices are on [Subscription plans](/en/documentation/billing/subscription-plans.md). Plus, Pro, and Flagship can be bought online. Enterprise is a sales conversation.

## The pool

* When payment succeeds, the credits included in the plan land in this workspace's pool.
* Members spend from that one pool.
* Owners and admins can read usage by person, by model, and by time.
* A member's monthly limit caps them only when it is above 0. 0 means no cap.

Credits for a yearly plan are injected when payment succeeds, and they follow the workspace license expiry. Renewing early extends from the previous expiry, so remaining days are kept.

## Top up

When the pool is low, an owner or an admin buys a top-up pack. Base credits and bonus credits both enter this workspace's pool.

**1. Be an owner or an admin**

Members cannot top up. The page says workspace credits are topped up by an admin.

**2. Open top-up on the current workspace**

The purchase is recorded on the current workspace. Switch to that workspace in the sidebar first.

**3. Pay**

People in the workspace can spend the credits as soon as they arrive. One payment number is applied once.

> [!WARNING]
>
> When the pool reaches 0, a deduction is cut down to whatever balance remains. The chat does not always stop. Read the balance inside this workspace.

## Switching changes which bill you are on

The sidebar switcher changes the plan, the credit pool, and the chats, files, and knowledge bases born in that workspace. Creator earnings stay on the account.

Leaving a workspace does not take the pool balance with you.

## Failures

| Message | Meaning | What to do |
| - | - | - |
| Workspace credits are topped up by an admin | A member tried to top up | Ask an owner or admin |
| This month's workspace quota is used up | That person's monthly limit is spent | An admin changes the limit |
| The workspace plan has expired | The license is past | The owner renews, or you switch to another open workspace |
| Subscribe before buying a credit pack | This workspace is still free or not activated | Buy a plan for this workspace first |

## FAQ

> **Who owns credits after a top-up?**
>
> The current workspace's pool. The account only records who paid.

> **What happens when the pool is empty?**
>
> Deductions stop at the remaining balance. Open this workspace, read the balance, then top up or renew.

> **Does paying twice deposit twice?**
>
> No. Injection is idempotent on the payment number.

## Related

> **[Workspace](/en/documentation/workspace/overview.md)**
>
> Create and switch

> **[Top up](/en/documentation/billing/top-up.md)**
>
> Credit pack sizes

> **[Expiry and closing](/en/documentation/workspace/close-and-renewal.md)**
>
> Expiry blocks spending, not data


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