> ## Documentation Index
> Fetch the complete documentation index at: https://docs.profy.cn/llms.txt
> Use this file to discover all available pages before exploring further.

# Gift Cards

> Purchase, redeem, and claim gift cards

Gift cards are another way to obtain credits on the Profy platform. You can purchase gift cards to give to friends, or receive them during platform events and redeem them for credits.

## Gift Card Sources

<CardGroup cols={2}>
  <Card title="Gift Card Store" icon="store">
    In the platform's gift card store, you can purchase gift cards of various denominations. After purchase, you'll receive a card code that can be used by yourself or gifted to others.
  </Card>

  <Card title="Event Giveaways" icon="gift">
    During promotions, partnerships, or special events, the platform distributes free gift cards to users. These are typically delivered as batch claim links or direct card codes.
  </Card>
</CardGroup>

## Redeeming Gift Cards

You can redeem gift cards in two ways:

<Tabs>
  <Tab title="Enter a Card Code">
    <Steps>
      <Step title="Go to the Redemption Page">
        Find the "Redeem Gift Card" option on the billing page.
      </Step>

      <Step title="Enter the Code">
        Enter the redemption code from your gift card.
      </Step>

      <Step title="Confirm Redemption">
        Once the system validates the code, credits are automatically added to your account.
      </Step>
    </Steps>
  </Tab>

  <Tab title="Batch Claim Link">
    Some event gift cards are distributed via batch claim links. Simply:

    <Steps>
      <Step title="Open the Link">
        Click the claim link you received.
      </Step>

      <Step title="Sign In">
        If you're not already signed in, the system will guide you to sign in or register.
      </Step>

      <Step title="Claim Successful">
        A card code is automatically allocated from the batch and redeemed — credits are credited instantly.
      </Step>
    </Steps>
  </Tab>
</Tabs>

## Gift Card Rules

<AccordionGroup>
  <Accordion title="Each card code can only be used once">
    Once redeemed, a gift card code is voided and cannot be reused.
  </Accordion>

  <Accordion title="Gift cards may have an expiration date">
    Some gift cards have an expiration date. Unredeemed codes become invalid after expiry. Please redeem your gift cards promptly.
  </Accordion>

  <Accordion title="Redeemed credits follow standard rules">
    Credits obtained from gift card redemption follow the same [consumption priority](/en/documentation/billing/credits#consumption-priority) and expiration rules as credits from other sources.
  </Accordion>

  <Accordion title="Batch claims have quantity limits">
    Gift cards in event batches are limited in quantity — first come, first served. Each user can only claim once per batch.
  </Accordion>
</AccordionGroup>

## Viewing Gift Card Records

After successful redemption, you can find the corresponding gift card redemption record in your credit transaction history on the billing page, including the redemption time and the number of credits received.

<Tip>
  Gift cards make great small gifts for friends to experience Profy's AI capabilities. You can also follow platform announcements and events to get free gift cards.
</Tip>

## FAQ

<AccordionGroup>
  <Accordion title="Can gift cards be refunded?">
    Purchased gift cards are non-refundable. Unredeemed codes can be gifted to others.
  </Accordion>

  <Accordion title="What if I enter the code incorrectly?">
    Please double-check the code characters. If you're sure the code is correct but redemption still fails, please contact support.
  </Accordion>

  <Accordion title="Where do redeemed credits go for team users?">
    Credits from gift card redemption always go to your personal credit account, regardless of your current billing subject setting.
  </Accordion>
</AccordionGroup>